We know that taking the first step toward better mental wellness can bring up a lot of questions. We’ve compiled this list of frequently asked questions to provide the clarity and confidence you need to move forward. Our commitment is to provide a transparent, supportive, and non-stigmatizing experience from the very first click.
If your question isn’t answered here, please don’t hesitate to reach out to our Austin-based team directly.
If you are in immediate danger or need urgent help, please do not wait.
Call or Text 988 to reach the Suicide & Crisis Lifeline (available 24/7).
Call 911 or go to the nearest emergency room.
Your safety is the number one priority. Our clinic provides robust support for suicidal thoughts, but 988 and 911 are the fastest ways to get immediate, life-saving help.
Harmony Minds Clinic was founded specifically for discerning, growth-oriented individuals like you. While many practices offer excellent care, we differentiate ourselves by focusing on:
A Non-Stigmatizing Experience: We treat you as a whole person, not a diagnosis. Our environment is one of collaboration, respect, and empowerment, tailored for professionals, parents, and creatives.
Evidence-Based, Modern Care: We go beyond just talk therapy. We integrate proven, science-backed modalities like CBT, DBT, and EMDR with expert psychiatric medication management.
Tech-Forward Convenience: We know you're busy. We offer a seamless experience with secure online scheduling, patient portals, and telepsychiatry appointments.
It means we use therapeutic methods and medical treatments that have been rigorously tested and proven effective through scientific research. This includes modalities like Cognitive Behavioral Therapy (CBT) for challenging negative thought patterns, Dialectical Behavior Therapy (DBT) for emotional regulation and impulsivity, and Eye Movement Desensitization and Reprocessing (EMDR) for trauma. This ensures you’re not just getting support, but support that works.
It’s simple. The easiest way is to use our secure online scheduling portal, which you can access anytime. You can also call our Austin clinic directly at (945)-305-1250, and our friendly staff will be happy to assist you.
Yes. We offer secure, confidential video appointments for both therapy and psychiatry sessions. This allows you to receive expert care from the comfort and privacy of your home or office, fitting powerful self-care into your busy life.
Your first appointment is a comprehensive, 60-90 minute evaluation. This is a collaborative, judgment-free conversation where we will discuss your current challenges, personal history, and what you hope to achieve. The goal is to gain a deep understanding of your needs so we can develop a personalized and effective treatment plan together.
Think of it this way:
Psychiatry is a medical field focused on diagnosing conditions and, when appropriate, prescribing and managing medication. Our psychiatrists are medical doctors.
Therapy (or psychotherapy) focuses on teaching you skills and strategies to navigate emotions, thoughts, and behaviors.
Many patients benefit from a combination of both for the most comprehensive care, but your personalized plan will depend entirely on your unique needs. We will discuss the best approach for you during your initial consultation.
The duration of treatment is unique to each individual. Some clients may engage in short-term therapy to address a specific issue, while others with more complex conditions may benefit from longer-term support. We will establish clear goals with you and regularly review your progress, ensuring our work together is always efficient and effective.
Yes. Our board-certified psychiatrists are medical experts who can prescribe and carefully manage psychiatric medication if it is determined to be a helpful part of your treatment plan.
We are in-network with a number of major insurance providers. [List major insurance providers here, e.g., Blue Cross Blue Shield, Aetna, Cigna, etc.]. Because plans can vary, we recommend calling the number on the back of your insurance card to confirm your benefits for mental health services.
If we are not in-network with your insurance, we can still see you. You would pay for your sessions at the time of service, and we can provide you with a detailed receipt (a "superbill") that you can submit to your insurance company for potential out-of-network reimbursement.
Please contact our office directly for our current fee schedule. We are committed to price transparency and will provide all the information you need upfront.
Absolutely. Your privacy is paramount. Everything you discuss with your clinician is protected by strict HIPAA laws and professional ethics. We provide a discreet and secure environment. The only exceptions are rare, specific situations where there is an imminent threat of harm to yourself or others, or in cases of child or elder abuse, as required by law.
We use a HIPAA-compliant, secure video platform for all telepsychiatry sessions. This technology features end-to-end encryption to ensure your conversations are as private and secure as they would be in our office.
Clarity is the first step toward progress. We hope these answers have been helpful. If you’re ready to partner with a team that is as invested in your personal growth as you are, we invite you to connect with us.
